Teknotrait helped a US based
FinTech Startup
About the Client
Our client offers an online Home Equity Loan platform that allows homeowners to apply for loans against the equity of their property.
The platform facilitates loan eligibility checks, document uploads, e-signatures, credit bureau integrations, and loan disbursal management through web application.
Core Business Features
Business-Critical Features That Define the Customer Experience
Complex Workflows
Integration with External Systems
Regulatory & Compliance requirements
Automated Underwriting
APR calculations
Core Business Features
Business-Critical Features That Define the Customer Experience
Complex Workflows
Integration with External Systems
Regulatory & Compliance requirements
Automated Underwriting
APR calculations
Challenges & Solutions
Project Roadblocks and Strategic QA Resolutions Delivered
Challenge A
Frequent release cycles leading to potential regression defects
Solutions
1. Maintained a Regression Test Suite Builded and regularly updated a comprehensive regression suite that covers high-impact areas and Prioritized and categorized tests which saved a lot of time.
2. Implemented Automated Regression Testing:
Automated the most critical regression test cases with the help of Selenium and Playwright
Challenge B
Identifying real-time functional issues was difficult, as many errors occurred only during live borrower interactions, making debugging difficult.
Solutions
1. Suggested and implemented Smartlook session recording analysis, allowing the client to monitor real-time borrower interactions with the platform.
2. Identify usability issues, errors, and failed transactions without relying solely on logs.
3. Improve test coverage by replicating actual user behaviors observed in the recordings.
Technology & Tools Used
Tech Stack and QA Tools That Powered the Project
Business Impact
We have established a QA process that has improved project efficiency, speed up time to market and boost profitability
- Identified 100+ test scenarios and executed them against positive, negative and edge cases.
- 100% coverage of critical business workflows
- Ensured 50% QA cost savings with a flexible resourcing model
- 30% reduction in high-severity production defects in 3 months
- Improve the overall application stability
Industries we work with
Tailored QA solutions for every industry, accelerating releases with flawless quality
- Fintech
- End-to-end digital payment flow testing
- API reliability and integration testing
- Load testing for high transaction volumes
Payment Gateways
Loan Management
Robo-Advisory
WealthTech Apps
- EdTech
- End-to-end course enrollment testing
- Video streaming and playback validation
- Scalability testing during live sessions
Learning Management Systems
Virtual Classroom
Assessment & Certification Platforms
- Healthcare
Ensure secure, reliable, and patient-centric digital healthcare experiences.
- HIPAA compliance and data security testing
- Telemedicine video call performance validation
- Appointment scheduling and e-prescription workflows
Patient Portals
Health Apps
EMR/EHR
Telehealth
Remote Care Platforms
- eCommerce
- End-to-end checkout flow validation
- Payment gateway integration testing
- Load testing for seasonal traffic spikes
Shopify & Magento Stores
Omnichannel Mobile Apps
Loyalty
Referral Programs
- Real Estate & PropTech
- End-to-end property listing management
- Online payment and transaction flow testing
- Cross-platform compatibility testing for apps
Property Search
Listings Platforms
Brokers app
Online Rentals
- Travel & Hospitality industry
- Booking and reservation system testing
- Payment gateway and refund process testing
- Load testing during holiday peak seasons
Online Booking Portals
Hotel & Travel Apps
Travel Aggregator
Deal Platforms
- SaaS industry
- End-to-end subscription workflow testing
- API integration and third-party service testing
- Load and performance testing for scaling apps
Subscription
Trials
SaaS
Multi-tenant
Billing
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